Cancellation Policy - Destination of Bali

Effective Date: March 24, 2025
Last Updated: March 24, 2025


Planning your dream trip to Bali? At Destination of Bali, we value flexibility and transparency. Read our Cancellation Policy to understand how we handle refunds, cancellations, and schedule changes to give you peace of mind before you book.


1. Cancellation by the Customer

  • More than 7 days before the tour: 100% refund.

  • Between 3 to 7 days before the tour: 50% refund.

  • Less than 3 days before the tour: No refund.

  • No-show or late arrival: No refund.


2. Cancellation by Destination of Bali

In rare cases such as weather conditions, natural disasters, or operational issues, we will offer:

  • A full refund, or

  • An option to reschedule your tour.


3. Refund Process

  • Refunds are processed within 7–14 business days.

  • Credit card and PayPal payments are refunded to the original account.

  • Bank transfer refunds may take additional processing time.


4. Modifications & Rescheduling

  • Free rescheduling is available up to 48 hours before the tour.

  • Rescheduling within 48 hours may incur additional fees and is subject to availability.


5. Contact Us

📧 For cancellations or changes, email: [email protected]